You're ordering a card and you are trying to work out what a "Card for their support workers" is. Let's dive in and understand what this is, what the use case is and how to effectively use it.
What's a Supporter Card?
A Supporter Card is for support workers that are going to pay for things on behalf of a participant. This helps us track which support workers are using the card and separate the participant card from the supporter.
A supporter card will generally be named the participant's first name and 'Supporter' as the last name (e.g John Supporter).
What Are The Benefits Of Using Supporter Cards?
- Added safety features
- Onboard a support worker in minutes
- You're able to track the exact person who is paying and responsible for the receipt
- Support workers can have their own login details and don't need to share one
- Gold standard accountability for support workers and managers
How Does The Checkout Process Work?
An added safety feature of the Supporter card is that the money is not available on the card at all times. This prevents support workers mistakenly picking up the wrong card or spending without accountability.
The checkout process requires the Support Worker to login to their SpendAble account at the start of the shift and fill in the checkout form:
Once the support worker has checked out the Supporter Card, they will be able to use it for the duration they selected (4 hours in the picture above).
What Are The Added Safety Features?
- Money isn't on the card unless it is checked out. At the end of that period the money is not available on the card.
- If a card is lost if can't be used by people unless they login and check out the card.
- Track agency or staff not from your organsiation by getting them to login and use this card.
- You always know who has custody of the money because the support worker with the card has checked it out.
- You get a record of which support worker is paying at all times.
- Participant's don't need to share the PIN of their participant card.