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Frequently Asked Questions

I've forgotten my password How to move money between my wallets I've lost my card I have a question about transactions

I'm a PARTICIPANT or PARENT setting up SpendAble for the first time

Deposit money to your SpendAble Account I need participant or parent support Making your first transaction Order cards Read this first Setting up your SpendAble Account

I'm a PROVIDER setting up SpendAble for the first time

Read this first Set up your organisation Ordering Cards Depositing Money Using your SpendAble card View your transactions Add parents & guardians Get more support!

I'm a Participant

It's my first time using SpendAble for participants How do I deposit money? I need to pay for something What transaction details can I see? What is my PIN or Password? I need participant support

I'm a support worker

It's my first time using SpendAble as a support worker I need to pay for a participant I need to add receipts and see transactions What is the password or PIN of the card? I need support

I'm a Super Admin

Manage Utilities and Group Payments Manage Your Users Manage your cards Manage your transactions Manage your wallets Managing Financial Management Plans

I'm a Operations Manager

It's my first time using SpendAble as an Operations Manager Managing access to money Reviewing transactions

I'm a parent or guardian

View transactions What is SpendAble?

I'm a provider using the SpendAble Free Plan

It's my first time using SpendAble Free Manage Users Manage cash wallets Transactions
  • I'm a Operations Manager
  • Reviewing transactions
Reviewing transactions

Add receipts and photos to transactions

Do you need to upload receipts or photos of a transaction for someone?  Here's how to do it from your Operations Manager account

How to search, filter or download transactions

Here's how to use filters when looking for certain transactions or if you need to prepare a statement

What details are on transactions?

See what information you have available to you when a transaction is made using SpendAble

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