I'm a support worker

Download the SpendAble app for Support Workers

Where to download the SpendAble app and how to access SpendAble as a support worker

How to access money to pay

Learn how to access money you've been given permission to spend so you can pay using SpendAble

How to change your app log in pin

Want to update the 4 digit pin you've set to log in to your app?  Read this article

How to change your log in pin

Here is how to update the 4 digit code you use to log in to the SpendAble app

How to check how much money is available before I pay on behalf of a participant

Check your clients budget so you are confident to pay

How to check if you're connected to a participants funds to pay

Not sure if you have access to the money of a client you're supporting?  Here's how to check

How to check the wallet balance to make sure enough money is available to spend

Learn how to find a participants balance so you can be sure there is enough money to pay

How to log in to the SpendAble supporter worker app

Here are the different ways you can access your SpendAble account

How to log into the SpendAble Support Worker App for the first time

Everything you need to know to access your account for the firs time

How to switch between the participants I support to pay

Supporting multiple participants with your SpendAble account?  Here's how to switch between different clients to pay for them

How to upload a receipt or photo after you've made a transaction

Paid for a participant?  Upload receipts and photos in seconds

How to upload receipts when I pay on behalf of someone

Learn the simple and easy process to submit receipts when you make a payment

How to use a support worker card to make a payment

Learn how to use your clients' support worker debit card to pay on their behalf with your SpendAble account

How to view the transactions I've made

Learn how to see all the payments you've made on behalf of others in the SpendAble app

I can't see the card I'm holding as an option when I'm checking out funds

Can't see your card when accessing money?  Read this article

I have an urgent issue, I want to speak to a real person about my supporter account

Speak to someone in the SpendAble team who can assist you.

I need to submit a support ticket about a specific issue I need looked at

Submit a ticket via our portal so our team can help

I want to watch videos to learn how to use my SpendAble supporter account

More of a visual learner?  Here's how to access our video guides to use SpendAble

I've forgotten my password, how can I reset it?

Forgot your password to log in?  Follow these instructions to reset it