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Frequently Asked Questions

I've forgotten my password How to move money between my wallets I've lost my card I have a question about transactions

I'm a PARTICIPANT or PARENT setting up SpendAble for the first time

Deposit money to your SpendAble Account I need participant or parent support Making your first transaction Order cards Read this first Setting up your SpendAble Account

I'm a PROVIDER setting up SpendAble for the first time

Read this first Set up your organisation Ordering Cards Depositing Money Using your SpendAble card View your transactions Add parents & guardians Get more support!

I'm a Participant

It's my first time using SpendAble for participants How do I deposit money? I need to pay for something What transaction details can I see? What is my PIN or Password? I need participant support

I'm a support worker

It's my first time using SpendAble as a support worker I need to pay for a participant I need to add receipts and see transactions What is the password or PIN of the card? I need support

I'm a Super Admin

Manage Utilities and Group Payments Manage Your Users Manage your cards Manage your transactions Manage your wallets Managing Financial Management Plans

I'm a Operations Manager

It's my first time using SpendAble as an Operations Manager Managing access to money Reviewing transactions

I'm a parent or guardian

View transactions What is SpendAble?

I'm a provider using the SpendAble Free Plan

It's my first time using SpendAble Free Manage Users Manage cash wallets Transactions

I'm a parent or guardian

View transactions

Keep participant's safe by keeping an eye on transactions and making sure evidence is added for every purchase.

What is SpendAble?

Learn about SpendAble and why you are using it

Articles in this category

How to download transactions

Want to keep a record of spending?  Need to create a tribunal report?  Learn how in this article

How will my service provider using SpendAble support me?

Here's how parents and guardians benefit when service providers use SpendAble to handle participant funds

What information can I see in SpendAble's transaction records?

Here's what you'll know when someone spends with SpendAble

What is SpendAble?

Learn all the basics about who SpendAble is, how it works and how it can support you

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