A participant forgot their card pin

Here are your options if a participant within your care has forgotten their card pin

How to make sure cards are connected to the right funds

Here's how you can make sure support workers can pay with supporter cards when they support participants

How to replace a lost card

Learn what to do if you lose a card

I've lost my card, what do I do?

Here are the steps to take if you have lost a card. 

Troubleshooting: The card isn't working

Understand some of the common reasons why the card might not be working and how you can fix that yourself as a super admin