Frequently Asked Questions

How to change my SpendAble Budget Hub password

Learn how to update your password for the Budget Hub

How to change my SpendAble app log in pin

Here's how to update the pin number you use to log into your SpendAble app

How to change my card pin

Looking to change the 4 digit pin for your SpendAble card?  Read this article

How to make a card inactive

Learn how to switch your card off so it can't be used

How to order a new card

Looking to get a new SpendAble card for yourself or a support worker?  Here's how to order one

How to reset my password

Learn how to reset the password to your SpendAble account

How to transfer money between wallets in the Budget Hub

Want to move money from one wallet to another? Here's how

How to view transaction in the Budget Hub

Here is how to navigate the transactions tab in the Budget Hub

How to view transactions in the SpendAble app

Learn how to navigate the transactions tab in the SpendAble app

I've forgotten my app log in pin

Here alternative ways you can log in to your app 

I’m not sure what one of my transactions is

Have a query about a transaction on your account?  Here's what to do

What information can I see in my transaction records

Here's how to read and understand your transaction records