I'm a PROVIDER setting up SpendAble for the first time
Create accounts, assign roles and order your cards
Learn about our card system and how you can set it up for your needs
Let us show you how easy it is to deposit to your SpendAble account
Learn how the transaction process works
See, review and download your transactions
Give access to parents & guardians so you never have to develop your own statements again!
Know how to access support from a member of the SpendAble team
Adding Parents And Guardians
Learn about the benefits of adding parents or guardians to view participant accounts
Internal transfer for joint participant expenses (SIL/Group expenses)
Learn about how to use internal transfers to make joint expenses from multiple participants quick, easy and accountable.
My Support workers card isn't working: Troubleshooting guide
Read this troubleshooting guide to understand some of the common reasons why your card isn't working when you try to pay.
My participant card is not working when I try to pay: Troubleshoot guide
Read this to understand the common reasons why your participant card is not working.
Paying using the participant card
Learn about the process for participant's paying using their own cards
Paying with a support worker card
Learn about using a support worker card for purchases and payments
Welcome to SpendAble for providers
We're really happy to have you on SpendAble
Who Should Be Setting Up SpendAble?
We explain who has the authority to set up a SpendAble account/organisation
How to Deposit Money to your wallets
In this article, you will discover the simple steps to deposit money into your SpendAble wallet from your bank account.
Sign Up Your Super Admin
You're the first user to sign up. Get the tips and tricks here
SpendAble Support: Support When You Need It
In this article, we will explore the various ways to receive support from SpendAble for managing your account and troubleshooting any issues.
What cards should I order?
Understand who you should order a card for
What details are on a transaction?
Learn about what details are captured by SpendAble during the transaction process
Create Your Organisation
During the onboarding you will need to set up your organisation
I Want To Speak To A Real Person
How to call or email a member of the SpendAble team
Search, filter and download transactions
Learn how to filter transactions, download reports and produce statements for your clients.
What are the options for providers depositing?
Understand how you can deposit money to make things easy for your team
What's a participant card?
Understand the purpose of a participant card
Add Your Participants
Learn how to set up your participant users
How do you add receipts and photos to transactions?
Read this to learn how to add photos and receipts to a transaction record
What's a Supporter (Shared) Card?
We explain what a supporter card is and how it is used
Where do I find visual guides for Participants?
Here is a list of the links for all SpendAble visual guides for participants that you can access.
What are the card PIN's
Understand what the card PIN is and how you can set it
What are wallets?
Understand what wallets are and how they are used
Where do I find visual guides for support workers?
Find the links to the visual guides for support workers here
How do I add a wallet?
Learn how to add a wallet for a participant
I Just Want Staff To Walk In And Pick Up The Card and It Is Ready To Pay...
Understand how to achieve this, but it does come with risks
How to set up a SIL house for joint expenses?
You can set up a SIL house to manage joint contribution funds for items such as groceries & utilities.
Troubleshooting Card Orders
Read this to understand why your card order is failing
How do I set up a business expense account and order a card?
Learn how to set up an account so that you can use SpendAble to track expenses within the business